PUBLIC MARKS with tags crm & SaaS

"Customers, stakeholders, and other departments notice as agents provide faster and better answers, close cases, and convert problems to repeat business. All this comes from access to knowledge that always existed but couldn’t be retrieved, and the empowerment to forward newly processed data to other agents – as in cases moving from support to sales with satisfied customers interested in additional offerings. Software liberates or enslaves. We like the kind we create (the liberating kind)."

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对于在线CRM来说，定制化不是大问题，真正生死攸关的问题是数据安全性。“将用户的本地数据和服务器上的数据分开，确保服务商不会看到用户的关键数据。这项技术我们正在申请专利。这将