PUBLIC MARKS with tags crm & mysql

SugarCRM is a complete CRM system for businesses of all sizes. Core CRM functionality includes sales force automation, marketing campaigns, support cases, project management, calendaring, and more. It supports MySQL and MS SQL Server. Sugar consists of modules, each of which represents a specific functional aspect of CRM such as Accounts,Activities, Leads, and Opportunities. For example, the Accounts module enables you to create and manage customer accounts, and the Activities module enables you to create and manage activities related to accounts, opportunities, etc. These modules are designed to help you manage customer accounts through each step of their lifecycle, starting with generating and qualifying leads to customer support and resolving reported bugs. Because many of these steps are interrelated, each module displays related information. For example, when you view the details of a particular account, the system also displays the related contacts, activities,opportunities, and bugs. You can not only view and edit this information but also create new information. As an administrator, you have the power to implement access control for these modules. You can customize the look and feel of Sugar across your organization. You can even create new modules if needed. You can also create multiple forums as platforms of discussion on various topics amongst your users and customers.

cms community management software probably running on drupal and civicrs.org