December 2005
November 2005
Building Successful KM Projects
Study of enterprise knowledge management systems. Includes list of useful indicators of effectiveness and insights into incentives for contribution. Note: knowledge repositories need structure, and users/managers get frustrated when structure expectations
IBM Sets Its Sights on Social Networking Tools
By creating a centralized online resource where anyone in the company can contribute to the quandaries the firm said it not only finds answers faster, but also allows employees to find out who among them has experience on a particular topic, or which work
October 2005
1
(7 marks)
